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TO OUR CYCLIST COMMUNITY
UPDATE - MAY 6 2020
Dear cycling community,
The purpose of this message is to keep you informed about the current situation of Cycle Néron stores and our precaution procedures for covid-19.
First of all, know that all of our stores are currently open to customers, at reduced hours (available on the website), with maximum sanitary precautions.
Our staff and mechanics are always available to answer your questions, help you with your purchases, and repair your bikes, all in order to allow you to start your cycling season on time.
To reduce the number of people in our stores, here are the rules we have put in place to ensure everyone's safety:
1- You will have to wait outside the store until a staff member is available to meet you at the entrance. It is important that you follow the rules of social distancing at all times, whether in line, or with the employee.
2- There is a maximum of one customer per employee, except for the purchase of a children's bicycle where the child can accompany the adult without problem.
3- Obligation to disinfect hands at the entrance of the store.
4- We prioritize payments by credit or debit card.
You can also shop on our online store. We will be able to ship your orders online, free of charge for orders of $99 or more (certain conditions apply)
Our online and phone services remain operational during this period. Do not hesitate to contact us. By phone at the following numbers:
By email: [email protected]
By chat: on Messenger or directly on our website
Our priority is the health and safety of our family, our employees and our customers. We take our social responsibility to heart.
We also want to remind you of the importance of remaining active. Enjoy the good weather by taking out your bikes when you can!
Thank you for your collaboration and we look forward to chatting with you,
The Néron family