Privacy policy

We do not share your personal information.

We take online security extremely seriously and have taken strict precautions to ensure that your information is treated with confidentiality and accuracy. See below for more information on our security and privacy policy.

Cycle Néron will never contact you by email or telephone to ask you to disclose or verify your password, credit card or bank account number. If you are contacted or receive an unsolicited email asking for any of this information, ignore the request and report the incident to our customer service team.

We do not hold any sensitive payment data on our customers. When you enter your card details when making purchases or in your account, the card processor keeps all your card information and issues only one unique identification code for Cycle Néron. This code then allows us to process the cost of your order in relation to your card. It also allows us to issue refunds or process, for example, backorders. We do not have access to all the details of your card.